Legal information
Privacy Policy
This policy explains how Al Fananin handles information submitted through the website, online orders, reservations, and catering inquiries.
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Information we may collect
We may collect your name, phone number, email address, order details, reservation details, delivery or event location when provided, and notes you submit.
We may also collect limited technical information such as browser type, submission time, referral source, and data needed to protect forms and improve service.
How we use information
We use information to process orders, confirm reservations, respond to catering inquiries, contact customers about service requests, and improve the website experience.
We do not sell personal information. We may share information only with service providers who help us operate the website, manage requests, or communicate with customers, and only as needed.
Retention and security
We keep information for as long as needed to provide service, follow up on requests, meet operational or legal requirements, and resolve service-related issues.
We use reasonable safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.
Customer rights and contact
You may request correction, deletion, or review of your personal information by contacting the restaurant through the contact details published on the website.
We may need to verify the requester before acting on some privacy requests.
Third-party services
The website may use third-party services such as maps, hosting, database tools, or communication platforms. Those services are governed by their own policies.